mhainc

Introducing Gravity Hill--MHA's Sober Homes

Tue, 07 Oct 2025 14:11:35 GMT

MHA rebrands Sober Home programs to Gravity Hill

The Mental Health Association, Inc. (MHA) is proud to announce the rebranding of its sober homes. MHA’s sober homes were previously operated under the name Able House and have transitioned to the vibrant new identity of Gravity Hill. This rebranding reflects MHA's commitment to providing a supportive and transformative environment for individuals in recovery.

While the name has changed, MHA remains dedicated to delivering the same high-quality services that have defined its sober living program. Gravity Hill offers a safe, inclusive, and community-oriented space where residents can rebuild their lives following substance use challenges.

“At Gravity Hill, we believe that recovery is a journey best taken together,” said Jennifer Brassard, Sober Home Supervisor. “Our program is unique in its emphasis on community support. Residents have access to peers with lived experience, who understand their struggles, and can provide encouragement. Residents build trusting relationships and strong social skills essential for a successful recovery.”

Gravity Hill focuses on empowering residents through shared experiences, understanding, and a nurturing environment. MHA’s dedicated staff and peer support networks are committed to guiding individuals on their paths to recovery, helping them maintain sobriety.

For those seeking a supportive sober living environment, Gravity Hill is here to help you take the next step in your recovery journey. MHA currently operates two Gravity Hill homes in Springfield, and plans to open a third home in 2026.

For more information, please call (844)MHA-WELL or (844)642-9355 or visit us at www.mhainc.org/gravityhill

Announcing Executive Promotions to Expand Leadership Team and Enhance Services

Fri, 26 Sep 2025 17:28:34 GMT

Chicopee, MA — The Mental Health Association, Inc. (MHA) is pleased to announce the promotion of six key leaders within the organization, aimed at further enhancing its commitment to providing high-quality health services.

Sarah Smith has been promoted to Chief Financial Officer, Christine Palmieri to Chief Operating Officer, Amy Conklin to Vice President of Recovery Services, Olivia Bernstein to Vice President of Supportive Housing Services, Sara Kyser to Vice President of Quality and Professional Development, and Ebonie Bethea to Vice President of New Way Services. Each of these dynamic leaders brings a wealth of experience and a proven track record of success in their respective areas.

Sarah Smith, formerly Vice President of Fiscal, will now oversee MHA’s financial operations, ensuring fiscal responsibility and strategic growth. Christine Palmieri, who previously served as Senior Vice President of the Division of Recovery and Housing, will lead the organization in streamlining operations while enhancing the quality of care provided to clients.

Amy Conklin, transitioning from her role as Senior Director of Residential Recovery Services, will focus on advancing MHA’s recovery programs, fostering a supportive environment for individuals on their journey to wellness. Olivia Bernstein, who previously held the position of Senior Director of Supportive Housing, will continue to expand housing services that play a critical role in the recovery process. Sara Kyser, who previously served as Vice President of New Way Services and Professional Development will now oversee MHA’s Quality Department, bringing with her decades of experience in program leadership, licensing, compliance, and policy development across multiple contracts. Ebonie Bethea previously served as Senior Director for Residential Services of MHA’s New Way Division and will now lead the strategic vision for all acquired brain injury programming as Vice President of New Way Services.

“We are thrilled to promote such talented individuals who are deeply committed to our mission,” said Cheryl Fasano, President & CEO of MHA. “These roles will help us scale our operations and streamline processes. MHA remains dedicated to improving the lives of those affected by mental health challenges and is excited to embark on this new chapter of growth and innovation."

For more information about MHA and its services, please visit www.mhainc.org or contact Jennifer Ducharme, Vice President of Development & Community Relations at jducharme@mhainc.org or (413)233-5343.

MHA (Mental Health Association) helps people live their best life. MHA provides access to therapies for emotional health and wellness; services for substance use recovery, developmental disabilities and acquired brain injury; services for housing and residential programming, and more. With respect, integrity, and compassion, MHA provides each individual served through person-driven programming to foster independence, community engagement, wellness, and recovery.

To learn more, visit  www.mhainc.org.  

Raymond, You Matter!

Mon, 14 Jul 2025 14:15:16 GMT

Raymond Fields was awarded the You Matter Award!

In partnership with Pioneer Valley Financial Group, MHA’s Integration & Community Living (ICL) outreach staff member, Raymond Fields, was awarded the prestigious You Matter Award. Raymond has been an asset to the ICL outreach team since he started at MHA. He has shown his dedication and compassion for all individuals and goes above and beyond on a daily basis. Raymond makes a lasting impact on the lives of those he serves, helping individuals navigate complex situations and overcome personal challenges.

"His empathy shows with everything he does. He leads with dignity and respect and treats individuals with the utmost compassion and attention to detail. He has been highlighted in crisis situations for his demeanor and work ethic and is available to work when we call with last-minute requests, never hesitating to help on a moment's notice. We have participants across the outreach team requesting to meet with Raymond, even though they are not on his caseload. He treats individuals like they matter, so he deserves this You Matter Award!"

The You Matter Award recognizes employees and community members who have committed their lives to making a difference and significantly impacting those around them. Awardees are individuals who exemplify MHA’s core values of Respect, Integrity, and Compassion, and Raymond demonstrates these values every day.

From all of us at MHA, Raymond, You Matter! Thank you for your hard work, and congratulations!

Want to nominate someone for a You Matter Award? Visit https://www.mhainc.org/you-matter .

Meet The Resource Center Member, J.P.!

jcollins@mhainc.org (John Collins) — Wed, 23 Apr 2025 10:05:02 GMT

Finding hope and a renewed sense of purpose.

For many individuals, experiencing a sudden, life-altering injury can evoke feelings of hopelessness and despair. However, for some, such a transformative event may inspire profound introspection and a renewed sense of purpose.

J.P., a 30-year-old man with an inspiring story of resilience and transformation, embodies positivity and hope. Born in Ethiopia and raised in South Africa, he was involved in a serious car crash at the age of 22, that resulted in a month-long coma and a traumatic brain injury, forever altering the trajectory of his life. However, through faith, determination, and the support of MHA’s The Resource Center (TRC), J.P. has not only made a remarkable recovery but has also become a source of inspiration for others facing similar challenges.

When someone meets J.P., they can immediately sense his joyful essence and optimism. He believes deeply in the power of positive energy and strives to uplift those around him. “I believe in being a positive person. Why be negative? There are so many negative things in the world. Instead of adding to that, you can choose to be positive. Just smile and put a smile on someone's face,” he shares.

Faith and the search for meaning have always been integral to J.P.’s life. His initials, J.P., are inspired by figures he admires, namely J.P. Morgan and Saint Paul. However, after his injury, he decided to redefine the meaning behind the letter “P”, which now stands for “Paul”, named in honor of his mother’s late husband. “I felt like I was reborn, this was the new me,” he says.

Since joining TRC over 4 years ago, J.P. has been a dedicated participant in the program and has made incredible strides in his recovery. Initially reliant on a wheelchair, he’s progressed to walking with assistance to now needing only a cane, his recovery is remarkable. J.P. attributes much of his recovery progress to his deeply rooted beliefs. “It wasn’t easy, but faith is my strength; it's my number one. Faith not just in myself, but in God, family, and friends. You have to believe that you can do it. God gives me the energy,” he explains. That faith in God and the belief in himself would be driving forces in his recovery.

Despite his injury, J.P. takes a unique approach to his circumstances, viewing his injury not as a disability, but as an opportunity–– a second chance. “I was meant to deal with this. I’m so grateful that this happened to me. You must ask why, right? I have met so many incredible people that I would not have met if this hadn’t happened. God just changed my route. My life was going left, and he said, ‘You’re going right,” he said.

Outside of TRC, J.P. is an avid soccer fan and hopes to one day see the World Cup in person. Additionally, J.P. runs a media startup, called AfroPIE (African People Innovation and Entrepreneurship), which he has been developing since high school. The initiative aims to change the narrative about Africa by educating, sharing, and promoting their local businesses, opportunities, resources, and culture to the world. “When I was in high school, my friend's sister thought Africa was a country. I realized I needed to educate people. Using my website-building skills, I want others to see my vision and take ownership,” he explains. He adds, “I just want people to know that I am just a regular person who has had a brain injury, but I am the same as anyone else. There is nothing unusual about me.”

J.P. is hopeful that newcomers to TRC will adopt a similar mindset and draw inspiration from his experience. “I don't want them to think they are going to be here permanently. They can make progress and resume their lives. I want those who’ve had a stroke or a brain injury to come here and be inspired like I was. If I can do it, they can do it,” he states.

The Day Program at our Resource Center is part of MHA’s New Way division for individuals with physical and cognitive impairments resulting from a brain injury acquired after birth from trauma or a medical condition. The Day Program also serves individuals who have both a major medical disorder and a psychiatric diagnosis. The Resource Center is designed to help members improve mental and physical function and interact with peers while engaging in activities they enjoy and often suggest.

The Resource Center is actively seeking referrals and will be hosting an open house on April 8th from 1:00-3:00 pm at 47 Capital Drive in West Springfield. If you or somebody you know is interested in learning more, visit www.mhainc.org/resource-center or call 844-MHA-WELL.

Meet our Wellness Classic Exclusive Fairway Sponsor, Springfield Pharmacy!

jcollins@mhainc.org (John Collins) — Wed, 26 Mar 2025 14:24:40 GMT

MHA is Proud to Announce Springfield Pharmacy as the 27th Annual Wellness Classic Golf Tournament Exclusive Fairway Sponsor!

The Mental Health Association (MHA) is thrilled to announce that Springfield Pharmacy has become its first-ever Exclusive Fairway Sponsor for the 27 ^th annual Wellness Classic charity golf tournament that is set to be held at The Ranch Golf Club in Southwick, Massachusetts, on Monday, October 6 ^th , 2025.

Each year, MHA hosts this premier tournament, which serves as the organization’s largest fundraiser. All proceeds from the event will directly support individuals facing challenges related to homelessness, acquired brain injuries, intellectual & developmental disabilities, as well as mental health and substance use disorders.

Since 2019, Springfield Pharmacy has been one of MHA’s most valuable community partners. Whether sponsoring one of MHA’s charity events or providing organized vaccine clinics for MHA staff and participants, Springfield Pharmacy has consistently answered the call.

“Springfield Pharmacy is honored to serve as the presenting sponsor for this year’s tournament,” said Dr. Alex Wu, manager and co-owner of Springfield Pharmacy. “MHA has been a great partner for us. We’ve been donating to MHA’s tournament for the past several years, and we wanted to give back to an organization that has been helping so many people in the Western Mass area with mental health, substance use disorders, and overall wellness.”

Alex Wu and his business partner, Tobias Billups, opened Springfield Pharmacy in 2019. Since opening its first location in Springfield, Massachusetts, the company has taken pride in offering more personalized pharmacy care, assistance, and education to its customers compared to traditional pharmacies. “We didn’t like the way corporate structures viewed patients as just a number or provided cookie-cutter services. We wanted to provide the individualized care that people deserve. We pride ourselves on that any service you receive at a chain store, we can offer it here–and more,” said Alex. “If an issue arises, we are quick to act. If a patient needs something taken care of right away, we are most likely to get it done that day.”

Alex and Tobias plan to continue their charitable giving as a way to express their gratitude for the strong support they have received from the community. “We want to be a long-standing partner with the community and the organizations that are providing so many important services to people. If we take care of the community, the community will take care of us,” said Alex.

"We are grateful for the continued and expanded support from Springfield Pharmacy. Support like this isn't merely transactional. Springfield Pharmacy truly cares about the mission of MHA and supporting the individuals in our care. We sincerely appreciate all the ways Springfield Pharmacy supports our work throughout the year,” said Jennifer Ducharme, MHA Vice President of Development & Community Relations.

Springfield Pharmacy has its main location in Springfield and an additional location within Mercy Hospital in Springfield. The pharmacy offers free packaging and compliance packaging services and is currently running a discount promotion for its clients.

To connect with Springfield Pharmacy, you can find them on Facebook, or visit their website at www.springfieldpharmacyonline.com, or call them at 413-266-3462.

For more information about MHA’s Wellness Classic charity golf tournament, please visit www.mhainc.org/wellness-classic .

Please Welcome, Mike "The Music Man"

Mon, 24 Mar 2025 13:55:00 GMT

Ladies and gentlemen, Mike has left the building. His name is Mike Mazzarino, though some may know him as Elvis. To many, he is affectionately referred to as Mike “The Music Man.” This nickname has accompanied him for over 40 years. Mike is a resident of a program within the division of Integration & Community Living (ICL) which supports individuals with intellectual and developmental disabilities. Mike has been an entertainer since childhood. Growing up in East Springfield in a musical family, his cousin Jimmy is a professional musician, and Mike's father introduced him to music, teaching him how to play the accordion.

While Mike's first instrument was the accordion, his favorites are the drums and the double keyboard organ, which he taught himself to play. His passion for music is well-recognized by others at MHA. He actively participates in the annual Talent Show and the Wellness Classic golf tournament. As a big Elvis Presley fan, Mike performed as Elvis at last year’s Talent Show, winning a trophy for his performance. “I love performing in front of everyone,” he said, expressing his enthusiasm. He can also be seen performing in MHA’s new agency video. “He’s a showman. He loves performing. I remember when we first visited Joan Street; he put on quite a concert for us, playing songs for about half an hour. We loved it,” said Fred Destromp, Director of ICL Residential Services.

When Mike isn’t entertaining a crowd, he spends his time at MHA’s Joan Street residential program. He usually spends his days either reading in the living room or working in his "workshop" in the basement, where he develops his skills and works on his next composition.

Mike’s charming personality fosters strong bonds with everyone he meets. During his time with MHA, Mike has built meaningful relationships with his housemates and staff. He and his closest friend and housemate, John, enjoy spending time together and can often be seen hanging out in the living room. Afia, an MHA staff member who supports Mike, has witnessed the growth of John and Mike’s friendship. “John is very nice and friendly. They understand each other; they talk in the morning and tell each other about their day. They enjoy watching TV together,” said Afia.

Afia and Mike have also cultivated a strong friendship. When you see Mike outside of the office or at the program, he is usually accompanied by Afia. Although their friendship has developed in a short time, it is evident that they share a special bond. “We have a great relationship. If I’m not going upstairs to say hi, he comes downstairs to see me and always asks, ‘What’s going on? How’s my friend doing?’” Mike joked, adding, “I always ask her, ‘What’s your wisdom today?’” The bond that Afia and Mike share is something she holds close to her heart. “I care for Mike. I want to see his smile. Every week, we go out for breakfast and take trips to the library. It’s important to do your best to understand and get to know the person you care for. When I come here [to Joan Street], I am greeted with so much love.”

Outside of the program, Mike frequently visits the local library and spends his weekends visiting the nearby Fire Station and hanging out with the firefighters. He receives monthly visits from his older sisters, during which they go out to eat and stop by the dollar store to satisfy Mike’s sweet tooth. His cousin Jimmy also makes occasional visits, usually bringing along a musical instrument in need of repair for Mike to tinker with.

Fred Destromp has known Mike since he first arrived at MHA in 2019 and believes that Mike has found peace there. He expresses that Mike’s love of music defines his life. “He’s enjoying his retirement, his twilight years. The time he spends in his “workshop” is like someone who goes golfing every day. It’s what he loves.” Mike himself says that playing music is therapeutic. “It helps me relax. It relaxes my mind,” he said.

Mike practices with his four-member band, and even though he knows the members are fictional, it doesn’t stop him from doing what he loves. “A lot of the music he listens to has people talking about their bandmates while they're playing, ‘give it up for Louie on the sax and Bonnie on the keys.’ His father and cousin were in bands, and for him, this is his band,” explains Fred.

Fred mentioned that Mike has received care from MHA and other agencies over the years, forming close connections with various people who come and go in his life. While this journey hasn’t always been easy, one constant for Mike is his band and his passion for music. "His band serves as a way for him to mitigate that because there’s always Lisa on the keys and someone playing guitar—they are always there for him.”

Mike's uplifting personality and showman attitude make him truly special. Everyone knows him, and he expresses himself through his music. Mike loves his home and cherishes the people who are close to him. If you haven’t heard of Mike yet, you will soon; he is getting ready to take the stage again at the MHA Talent Show and Wellness Classic this year. "I love living here; I wouldn't change a thing," Mike says.

MHA’s ICL division serves individuals referred to by the Massachusetts Department of Developmental Services (DDS). These programs assist individuals with a developmental and intellectual disability through independent and community-based residential supported care services. To learn more visit, www.mhainc.org/shared-living.

Discussing Community Re-Integration for ABI Eligible Participants Ahead of TRC Open House

jcollins@mhainc.org (John Collins) — Tue, 18 Mar 2025 20:42:43 GMT

MHA's Vice President of New Way Services & Professional Development, Sara Kyser, sat down with Mass Appeal's Co-host Patrick Berry to discuss MHA's Acquired Brain Injury (ABI) program, The Resource Center (TRC), and its upcoming open house.

"Folks are automatically allowed to attend this program through the Acquired Brain Injury and Moving Forward Plan. Those are the waivers that allow people to come out of the nursing home to engage with their community, where they live and where they had their families. This is an opportunity to come back into the community to build those skills and find community again...It's that opportunity to find out what's next," said Sara.

MHA is actively seeking referrals for The Resource Center. If you or somebody you know is interested in learning more, TRC will be hosting an open house on April 8th from 1:00-3:00 pm at 47 Capital Drive in West Springfield. To learn more, visit www.mhainc.org/resource-center .

To learn more, visit www.mhainc.org/resource-center .

Watch the full interview with Sara: https://www.wwlp.com/massappeal/sponsored-content/mhas-support-for-survivors-of-brain-injury-or-chronic-conditions/

Teashaw You Matter!

jcollins@mhainc.org (John Collins) — Wed, 05 Mar 2025 20:32:20 GMT

Teashaw Scales was awarded the You Matter Award!

In partnership with Pioneer Valley Financial Group , MHA’s Outreach Case Manager, Teashaw Scales, was awarded the prestigious You Matter Award. Teashaw embodies all the qualities that form the foundation of MHA. She consistently goes above and beyond to assist the people we serve and serves as a role model for her team. Her compassion, dedication, and selfless actions are inspiring and have made a significant impact on our community.

""Teashaw ALWAYS goes above and beyond for the people we serve and for her team. It is amazing to see how much she cares for those around her. No matter what her participants are going through, she shows up for them, demonstrating an unconditional positive regard that is the foundation of a good working relationship. Recently, I met a young unhoused woman in Chicopee who is sleeping outdoors in the woods—we offered shelter/hotel, but she did not feel comfortable with that. The first time we met, she left the office before I had the chance to provide her supplies, as she was seemingly feeling anxious about engaging with new people in our busy office. She came back about a month later, and I was so glad to see her! She was in need of supplies to stay warm outdoors. I asked Teashaw for help—she dropped everything and changed her plans for the afternoon to go to the store to purchase everything this young woman needed: from a backpack to a sleeping bag to clothes to candy that she picked out to meet this young woman’s specific needs. This young woman was so grateful for our support and loved the items Teashaw chose for her. I am grateful to Teashaw for helping her be a little safer and warmer. These gestures of care really do make a difference."

From all of us at MHA, Teashaw, You Matter !!! Thank you, and congratulations!

Discussing Grief but Finding Meaning with MHA’s Dr. Aguessy

jcollins@mhainc.org (John Collins) — Thu, 30 Jan 2025 17:18:25 GMT

When experiencing the end of a life, the loss of a loved one often leads to profound grief. The same can be said for a sudden life-altering injury. Some people cope with these experiences more easily than others, while for some, it can be a long and difficult struggle. But how does one properly grieve and move on? Is it even possible? The short answer is that there are no official instructions on how to grieve nor is there a one-size-fits-all solution. However, engaging in more frequent conversations about end-of-life issues can help ease the grieving process.

Dr. Bido Aguessy, Psy.D LPC-A.42, strongly advocates for open discussions about grief. As a renowned clinical psychologist specializing in this area, he encourages people to be honest and forthcoming when discussing death and the associated challenges. He believes that this openness can facilitate the process of the life-altering changes that occur when a loved one passes away or when someone experiences a sudden injury. “People often internalize their grief or act out in anger. I encourage people to own their grief and to talk about the end of life and for them not to see it as taboo. When you pretend you have to use a lot of energy to hide and keep it up but when you are not pretending you don’t use that extra energy, so you have that extra energy for yourself. Own your story,” he states.

Dr. Aguessy’s theological approach involves spiritual healing and introspection. He advises his clients not to shy away from their grief, but rather to forgive themselves and acknowledge the changes in their lives. “When we tell our story we become human. We free ourselves psychologically when we acknowledge who we are. Embrace your grief as a part of yourself because when you lose someone you are not the same. Embrace your new normal— your new identity,” he explains.

He emphasized that grief stems from a place of love, and the feelings associated with it reflect the bond that was shared. “When there is grief, there is love. There is no love without grief. Therefore, grief is a manifestation of love; it is a way of expressing love,” he elaborates.

Throughout his distinguished career, Dr. Aguessy worked for many reputable organizations, including Hartford Hospital and Trinity Health of New England. He was recently recognized as Connecticut’s Best Psychologist. His work encompasses various aspects of psychology, with a particular emphasis on grief psychology and counseling.

Dr. Aguessy joined MHA in 2024. Having previously worked for the Kessler Institute of Rehabilitation, where he assisted individuals in the early stages of their disabilities, his extensive experience made him an ideal fit for MHA’s New Way Services division, which supports individuals recovering from acquired brain injuries. In his new role, Dr. Aguessy became MHA’s first Grief Clinician helping people who have lost a loved one or experienced a sudden life-altering injury.

He stated that one of the biggest reasons why he joined MHA was the shared belief he had with MHA’s Vice President of New Way Services, Sara Kyser, regarding the importance of grief counseling and her desire to change the traditional operations of nursing homes. “When I spoke with Sara, she mentioned that MHA was missing professionals who specialized in grief and wanted to address that. Grief is usually the last thing people think they can address. This [Kyser’s vision] was something that I had longed to do. I’ve worked with nursing homes, and I’ve seen what it has been. Sara wanted to change the way residential homes were being run and how people saw them,” he said.

Dr. Aguessy spends time at MHA’s New Way Service’s day program, The Resource Center (TRC), where he collaborates with staff and participants to assist them with grief techniques. Although his approach includes grief counseling, Dr. Aguessy focuses on helping participants overcome the challenges they face in their recovery and adjust to their new lives. “I help members with their [grieving] process. However, at the same time, I help them start thinking differently to solve a different problem. When people come to TRC, sometimes their grief becomes prolonged because they believe there is no way out. I have found that you can endure anything as long as you have meaning. I try to help them find meaning,” he explains.

Dr. Aguessy hopes to eventually encourage participants to utilize social media platforms as a tool to help share their personal stories, which could help them discover meaning in their new lives. “If you give them meaning, it can show them that there is still hope within the new normal,” he said.

In addition to his work at New Way Services, Dr. Aguessy assists other divisions within MHA that serve clients referred to by the Department of Developmental Services who require grief counseling. He has also hosted several seminars at MHA’s main office and offers one-on-one counseling to staff members coping with grief and loss.

To learn more about MHA’s New Way Services Division and our The Resource Center, please visit, www.mhainc.org/new-way.

Finding A Safe Haven

jcollins@mhainc.org (John Collins) — Wed, 13 Nov 2024 20:11:12 GMT

Published: November 13, 2024

Edwin, 56, was a hopeful dreamer striving to achieve the American dream. He lived in Puerto Rico with his family but sought better work in the mainland. Hearing that the Holyoke Mall was hiring workers from Puerto Rico, he was promised a job and moved to Massachusetts with his wife and two kids. Over the next couple of years, Edwin worked in maintenance and started to build a life with his family. However, things took a drastic turn when he began making solo trips to Puerto Rico, and unknown to his family, got involved in drugs. Upon his return to the United States, Edwin was arrested on suspicion of drug-related activities. During interrogation, he was threatened with prosecution if he didn't provide the names of the people he was involved with. Fearful for his safety and that of his family, Edwin refused to cooperate. The officer said, “ ‘If you don't give me some names, you'll go to court.’ “I was constantly thinking about my family and how I wanted to keep them safe. I didn't want them to be involved in this,” said Edwin. Throughout the court proceedings, he was inadequately represented and struggled to defend himself due to a language barrier. Without fully understanding the charges, Edwin pled guilty to every accusation. Subsequently, he spent the next 12 years moving between Ludlow County Jail and various state prisons due to mental health concerns.

After being released from prison, Edwin found himself homeless in Holyoke with very little contact with his family. He slept on bleachers and in abandoned buildings and started using drugs and alcohol just to survive. "I didn’t want to stay in a shelter. The drugs helped me stay awake and help me sleep during the night, especially during the winter," said Edwin. Realizing he needed to leave Holyoke, he made his way to Westfield where he soon befriended a participant from MHA’s Safe Haven residential recovery program. They brought Edwin back to the program to meet with the staff where they talked about his struggles. The staff helped him apply for assistance from the Department of Mental Health (DMH) where he was diagnosed with schizophrenia. "I never knew this, and it helped me explain things to myself. Up until then, I never understood what was happening to me,” said Edwin.

After working with medical staff and receiving support from Safe Haven, he enrolled in the program to start his journey to recovery. Early on in his recovery, Edwin had difficulty adjusting. "It took time for him to open up, partly due to cultural acceptance regarding mental health. Couple that with severe paranoid schizophrenia, he would get angry, leave the room, and look for other ways to cope," said Sam Gulsvig, Program Supervisor of Safe Haven. Sam noted that Edwin’s education level, language barrier and the chronic effects of substance use were contributing factors. “He would miss doctors' appointments and had a hard time keeping up with his probation, so when he remembered something, it was huge for him,” she said.

Edwin found peace through his daily routine at Safe Haven. “Every day I would do the same thing. In the morning I’d make my coffee, take my medication, and go for a bike ride around town. It provided stability. I really enjoyed that, and it helped me stay sober. It was like being able to retake control of my life” he said. As Edwin progressed in the program, he started opening up to staff. “He appreciated the freedom to choose to change and not be forced into it, as well as making his own decisions regarding his recovery,” said Sam. Sam added, “A lot of places will throw all these rules at you, ‘this is how you behave, this is what we use for recovery.’ This place gave him a safe place, a safety net.”

When Edwin was about to graduate from Safe Haven and move into permanent housing, he felt hesitant to leave the program. He had formed strong relationships with everyone there and didn’t want to say goodbye. However, the staff reassured him that their doors would always be open. "I've had a great relationship with the staff and the doctors since I came here. It feels like family. I've made a lifelong friend here and have had great relationships with everyone," said Edwin.

Now two years after leaving Safe Haven, Edwin visits the program often. Sam emphasized that many individuals like Edwin often come back to visit. "They feel it is their home. A lot of the people we serve do not have families or a home, and they establish their roots here. When they move out, they often visit Safe Haven for picnics and holidays."

Sam emphasized that what makes Safe Haven special is the acceptance of everybody as they are. She stressed that there is no judgment, only hope for their future and for them to have hope for themselves. “We let you be adults and make your own decisions in your recovery. If you move an inch forward that’s recovery. Even if you move back that’s ok. Forgive yourself, get back up, and start again. We are here for you,” said Sam.

Edwin said his goal is to stay clean and to continue the progress he made at Safe Haven. “A lot of things have happened in my life. I’ve had to break down a lot of doors to get to where I am now. I am just trying to rebuild my life and to be with my family.”

Safe Haven is a specialized residential recovery program for adult men and women challenged by chronic homelessness, substance use, and psychiatric conditions. The program operates 24 hours a day, 7 days a week. This program is closed referral and individuals are referred to us by the Department of Mental Health. To learn more, please call 844-MHA-WELL.

MHA Announces A New Director of Development

jcollins@mhainc.org (John Collins) — Tue, 12 Nov 2024 16:46:53 GMT

MHA is pleased to announce that Traci Heath has joined the organization as its new Director of Development!

With over 26 years of experience in the nonprofit development and fundraising sector, Traci has held key positions at the American Cancer Society, March of Dimes, and the American Heart Association. She brings a wealth of experience in event management, donor development, major gifts, and corporate sponsorships. In her role as Director of Development, Traci will lead MHA's fundraising initiatives while cultivating and maintaining relationships with individual donors, corporate sponsors, and foundations that align with MHA's mission and programs.

“MHA’s mission to ‘help people live their best lives’ resonates with my professional philosophy,” Traci shared. “I’m eager to utilize my experience in philanthropy to develop long-lasting community partnerships that will advance MHA’s mission.”

Traci will be working alongside MHA’s Vice President of Development & Community Relations, Jen Ducharme. “I am thrilled to welcome Traci to MHA. Traci brings a wide breadth of knowledge and experience to our agency. I look forward to working with Traci to share the great work that MHA does in the community everyday, while expanding upon our community support and awareness,” said Ducharme.

Traci is deeply committed to social impact and prides herself on forming successful partnerships that enhance MHA’s goal of providing the highest quality care and services to those we serve. “When people hear ‘Mental Health Association,’ they only think of one aspect of MHA. I want to show our community the various ways MHA supports different populations and how they can help make a positive impact in someone’s life.”

Welcome, Traci!

To connect with Traci regarding funding, donations, and donor & corporate partnerships, please email theath@mhainc.org .

Mark Alexander, You Matter!

jcollins@mhainc.org (John Collins) — Thu, 05 Sep 2024 20:51:21 GMT

Published: January 2024

In partnership with Pioneer Valley Financial Group , MHA’s Case Manager, Mark Alexander, was awarded the prestigious You Matter Award. As a leader, role model, and friend, Mark consistently goes above and beyond to provide guidance and support to those on their own path to recovery. Whether it’s being a listening ear, advising people in recovery or collaborating with his fellow peers, his devotion to helping others is inspiring and the work he does has an immeasurable impact at MHA.

The You Matter Award recognizes employees and community members who have committed their lives to making a difference and significantly impacted those around them. Awardees are individuals who exemplify MHA’s core values of Respect, Integrity and Compassion, and Mark demonstrates these values every day.

From all of us at MHA, Mark Alexander, You Matter! !! Thank you, and congratulations!

Success Story: Able House

jcollins@mhainc.org (John Collins) — Thu, 05 Sep 2024 20:34:26 GMT

Published: August 2024

After taking the necessary steps to enter substance-use recovery, individuals often face the challenge of finding meaningful opportunities to pursue once they leave a sober home. This was the case for Maeggan, who struggled with a crystal meth addiction and moved in and out of halfway houses. Eventually, Maeggan was referred to MHA’s sober living residential program, Able House in Springfield, Massachusetts. Approaching two years of sobriety, Maeggan is now seeking the next phase of her life - her next opportunity and passion.

Maeggan expressed her interest to Jennifer Brassard, the House Manager at Able House. After some discussion, Jennifer suggested that Maeggan explore MHA's employment services program tailored for program participants. The employment specialist works under MHA's Division of Recovery and Housing (DRH) and their role includes helping participants with their resumes, conducting mock interviews, seeking and applying for jobs and benefits, as well as advocating for them in the community. The employment specialist and Maeggan met several times throughout Maeggan’s job search. Each time, they practiced interview questions and etiquette. “The employment specialist guided me throughout the whole process. They helped me build my resume and practice mock interviews. They believed in me and made me believe what they saw in me. What I could accomplish.”

The intensive preparation paid off, and soon Maeggan landed a job as a dietary kitchen aide at MiraVista Behavioral Health Center in Holyoke, Massachusetts. "I started applying to different places and when I got this job, I was speechless. I was so happy. I used to work at a gym, but soon I felt like I couldn't handle it anymore. I didn't feel like I had a purpose."

Brassard stressed the importance of the employment specialist. "What was great when we were using the [employment services] program was seeing what these women are capable of. When these women met with the employment specialist, the specialist helped them identify marketable employment skills that they had developed throughout their lives but didn't realize they had. The women mentioned that they felt hopeful and gained an added level of confidence and a sense of value. These women have been told all their lives what they are not, but the employment specialist was able to help them realize what they can be," said Brassard.

For Maeggan, she has finally landed a job that she is passionate about, which she sees as a steppingstone to even greater opportunities in the future. She thrives in an environment where she can make a positive impact on people's lives, no matter how small. Having experienced similar challenges as the clients at MiraVista, she feels a deep connection and sees her work as a way of giving back. “Every day, I interact with the clients, and it reminds me of where I came from. I was among them; I am one of them. Being on the other side of that is a humbling experience for me. It helps me stay grounded, honestly."

Maeggan is thankful that she found Able House and credits the program with helping her see what she is capable of. She says, "I wouldn’t be sober if it wasn’t for the help of the staff. I have been through a lot in my life, and they’ve shown me the tools that it takes to get through difficult situations and how to become an adult. MHA has saved my life."

Maeggan hopes others find the services at Able House to be as impactful as it has been for her. “This program is different because I feel like we are all in this together. We support one another, hold each other accountable, and treat each other as equals… I like being held accountable; I really do. It gives me a sense of pride and belonging. I’ve come a long way.”

“I think what's most exciting about this program is that we are giving the opportunity for all these women to build supportive relationships with each other and to share common goals. They learn to trust one another. The healing really begins when you start to trust other people,” said Brassard.

MHA’s Able House is a short-term, sober living community residential program located in Springfield, Massachusetts. The self-supporting program is comprised of two homes of men and women guided by a house manager.

If you or someone you know is in need of assistance with substance use and mental health, please call 844-MHA-WELL. To learn more about Able House and our Division of Recovery and Housing, please visit https://www.mhainc.org/housing-and-recovery/ .

MHA Introduces Community Support Program (CSP)

jcollins@mhainc.org (John Collins) — Thu, 05 Sep 2024 19:50:01 GMT

Published August 2024.

MHA is thrilled to announce the launch of our new Community Support Program (CSP), which is part of our BestLife Clinic. The program aims to help individuals who are facing social, economic, and environmental factors that significantly impact their ability to access healthcare and live independently. CSP is a mobile, short-term (3-6 months) intensive case management service that helps clients who are dealing with unemployment, food insufficiency, transportation, and housing issues.

CSP services are available to individuals who have been diagnosed with a mental health, substance use, or co-occurring disorder. To qualify for these services, individuals must have had either a psychiatric hospitalization discharge within the past 180 days (6 months); multiple emergency room visits within the past 90 days, or documented barriers to accessing and consistently utilizing essential medical and behavioral health services. Clients must be at least 18 years old and actively enrolled in therapy through the BestLife Clinic. Additionally, clients must be residents of Hampshire or Hampden County and are not receiving other case management services.

Clients who qualify will work with MHA’s behavioral health case managers to improve their overall lives by developing their daily living skills and helping them access critical resources such as benefits, housing, and healthcare. Clients will also receive assistance with accessing recovery-oriented peer-support groups and temporary assistance with transportation to essential medical and behavioral health appointments.

“Community Support Programs are very important for our participants as well as for our other service providers, such as clinicians, recovery coaches, and medication prescribers. The services they provide allow for our clinicians, recovery coaches, and medication prescribers to focus on their main tasks of providing therapy, peer support, and treatment, while they also serve as another set of eyes helping to monitor our participants’ needs and overall well-being,” says René Piñero, vice president of behavioral health and clinical operations.

CSP services are available via community outreach, telehealth, and in-person. MHA accepts referrals through its Central Intake Department and accepts MassHealth and some insurances. To get in touch please call 1-844-MHA-WELL or email the BestLife Clinic at bestlife@mhainc.org .

Welcome to Chicopee!

jcollins@mhainc.org (John Collins) — Thu, 05 Sep 2024 19:41:57 GMT

Published August 2024.

The Mental Health Association, Inc. (MHA) is delighted to announce the official opening of our new corporate office located at 350 Memorial Drive in Chicopee, Massachusetts. This significant move is attributed to the tremendous growth that MHA has experienced over the last several years. This newly renovated 80,000-square-foot facility streamlines MHA’s operations, introduces new programming, and provides greater access to our services for individuals throughout Western Massachusetts.

“We are thrilled to be in this new facility,” said Cheryl Fasano, MHA’s President & CEO. “This move represents a significant investment in our mission and demonstrates our commitment to providing quality services to the people in our care.”

For more information about the purchase, or media inquiries, please contact Jennifer Ducharme, MHA’s vice president of Development & Community Relations at (413)233-5343, or email jducharme@mhainc.org .

Real Life. Real Support.

jcollins@mhainc.org (John Collins) — Thu, 05 Sep 2024 19:28:15 GMT

The Mental Health Association, Inc. (MHA) is thrilled to announce the unveiling of our new agency logo. After months of careful crafting and exploration, we have overhauled our logo to better align with our values and vision. We believe this new image better represents who we are and where we are headed. With the move to our new corporate headquarters in Chicopee and the expansion of our services, we were presented with the unique opportunity to refresh our brand.

While our previous logo served us well for a long time, we decided that we needed to create a logo that fully represents MHA. Over the past several years, MHA has expanded its workforce to include over 600 employees and supports over 3,000 clients across nearly 60 programs and services.

Our new logo represents the collaboration of our four divisions: New Way (green), Integration and Community Living (blue), Recovery and Housing (red), and BestLife (yellow). Although they are distinct programs, they come together to form MHA. The logo symbolizes several key values such as immersion, togetherness, collaboration, diversity, and connectedness. This is the essence of who we are, and we cannot be MHA without each one of them.

As a leading provider of human services, we understand that our clients’ experiences are Real Life and that they deserve Real Support. The three pillars of MHA—respect, integrity, and compassion will and forever be MHA’s core values that will guide our decisions to ensure that our clients receive the best possible care.

We are proud to continue serving the Western Massachusetts area and be an active supporter of mental health, substance use recovery, acquired brain injury, and housing support services. MHA is where Real Life meets Real Support.

For more information, please get in touch with Jennifer Ducharme, MHA’s vice president of Development & Community Relations at (413)233-5343, or email jducharme@mhainc.org .

Home Depot Makes an Impact!

jcollins@mhainc.org (John Collins) — Thu, 05 Sep 2024 18:20:39 GMT

We would like to express our sincere gratitude to our friends at The Home Depot on Memorial Drive in Chicopee for generously donating their time and resources to construct raised garden beds with our Resource Center participants! These raised garden beds will make gardening more accessible for our participants and will be a great addition to the group's gardens.

Thank you, Home Depot! Partners like Home Depot make it possible for MHA to continue offering innovative activities that the people we serve truly enjoy!

To learn more about our Resource Center’s day program, please visit https://www.mhainc.org/the-resource-center/

Deciding How the World Sees You- Disability Pride Awareness Month

jcollins@mhainc.org (John Collins) — Thu, 05 Sep 2024 15:49:31 GMT

Published: July 2024

James was an average Joe - a hard-working landscaper who enjoyed spending time with friends and family. One day, at the age of 26, he suffered a traumatic brain injury due to a vicious assault. This injury significantly impacted his ability to speak, move, and perform daily tasks. As a result, he now relies on a motorized wheelchair and requires daily assistance. His sudden injury led to anxiety and depression. Now, 34, James is a member of the New Way program at MHA, which supports individuals with acquired brain injuries (caused by strokes, degenerative diseases, substance overdose, etc.) and traumatic brain injuries (caused by car accidents, and other blunt force traumas) through residential and day programming. With the help of clinicians and occupational therapists, James is adjusting to his new life. He utilizes adaptive technology, such as a smartphone and iPad, to assist him with communication. James is also experimenting with speech applications like Alexa to control the electronics and lights in his bedroom.

The adaptive technology James uses is one of the many tools MHA’s New Way Services division is implementing into its programming. The division's Day Program, The Resource Center (TRC), has been experimenting with various forms of adaptive technology to enhance the rehabilitative process for program members. The program aims to promote independence through person-centered programming and encourages individuals to do as much as they can on their own, whether it’s cooking, cleaning, or walking.

This emphasis on using adaptive technology in rehabilitative programming has led New Way Services to hire a full-time Director of Adaptive Technology, Robert Goetting. Robert, who has an extensive background in adaptive technology therapy, wants everyone to change the way they think about and approach assistive technology. “Adaptive technology isn’t something that is done to people; it’s done with people. I ask our team to think about how they use technology every day to simplify and support their lives. Everyone uses adaptive technology in some way or form. These are good starting points when assisting our clients to develop their skills. Teach them what you already know,” he says.

Members at TRC have recently been experimenting with disability-friendly silverware and dinnerware, such as knives, forks, spoons, suction cup bowls, and cutting boards that are shaped and functional to fit the needs of each member as part of their weekly snack prep group. Some of the adaptive spoons and forks have a hinge at the top of the handle, as well as a hand strap that the person can adjust based on their needs. With the help of occupational therapy personnel and the direct care team, the group learns to use the adaptive kitchenware to create delicious treats like fruit salads and yogurt bowls. “The members love the snack prep group. They are so excited about their ability to prepare snacks and meals through this new equipment. They are re-learning independent skills as they grow into their re-life,” says TRC Director, Michael Boulay.

In addition to the adaptive kitchenware, TRC members have been exploring the use of MusicGlove , a sensor glove that is designed to assist in rehabilitative therapy using interactive music and user-controlled hand movements. Using the glove, members can play popular musical games such as Guitar Hero and Frets on Fire. Robert Goetting believes that the implementation of devices like MusicGlove in the programs is an essential asset for improving physical and cognitive skills. Goetting states, “There have been multiple studies that have demonstrated the effectiveness of MusicGlove in improving hand functions, motor skills, and functional gains such as opening a door, washing dishes, typing, etc. The technology is developed specifically for home use following release from post-acute rehabilitation hospitals.”

MHA’s Resource Center will soon introduce Virtual Reality (VR) into their rehabilitation programs. The use of VR, such as the Meta Quest , will provide a wide array of immersive experiences for members where they can engage in life experiences that their physical limitations prevent them from doing, such as virtual historical sight-seeing, or going to the beach or the movies. The VR headset will also provide the potential for members to simulate and practice real-life situations such as taking a bus route to the grocery store or the doctor's office using photograph integration. Additionally, there are meditation and mind-game apps that members can explore through VR. “New Way and The Resource Center are really pushing the boundaries when it comes to using these devices. Using this tech provides endless possibilities that give control to the user. You can decide how the world sees you,” says Sara Kyser, Vice President of New Way Services.

Sara points out that motivation is often a significant challenge for individuals on the path to recovery. She mentions that the use of adaptive technology, such as VR and MusicGlove, has proven to be extremely helpful in motivating individuals to engage in their recovery. “Squeezing a tennis ball to strengthen hand muscles doesn’t have too much excitement to it, but if a person can accomplish the same goal while beating their previous high score on Guitar Hero, the time and repetitions pass quickly,” she explains. Although the research on the use of VR is limited, MHA aims to take the lead in implementing virtual reality in community-based settings.

With these resources available at their disposal, TRC members can try out the adaptive equipment at The Resource Center. If they find the equipment useful, they can work with their care teams to purchase similar equipment through insurance or a waiver.”

New Way and The Resource Center are truly transforming and redefining the way we think and approach traumatic and acquired brain injuries. With the assistance of adaptive technology, MHA wants to reassure the people we serve that they are being given the best possible care and that they are not defined by their disability or injury. MHA is a proud supporter and advocate for the disabled community. Through our residential, shared living, outreach, and day programming, we will continue to be a safe space and leading voice for those who are differently abled.

If you would like to learn more information on MHA’s The Resource Center, call 844-MHA-WELL or visit https://www.mhainc.org/the-resource-center/

Celebrating Pride Month with Misael Suarez

Wed, 09 Aug 2023 23:59:12 GMT

Every day MHA celebrates the accomplishments and contributions the LGBTQIA+ community has made. The month of June allows us to highlight the wonderful people in this community further while helping to raise awareness about the struggles and challenges the LGBTQIA+ community continues to face. MHA’s GRIT Yale Street residential recovery program is designed to assist those who identify as LGBTQIA+ with a substance use disorder and a co-occurring mental health diagnosis. The program is the first of its kind in Massachusetts, celebrating its second year of programming. This month, MHA will highlight several of our program participants in our Yale Street program.

This week we would like to share the story of Misael Suarez. Misael, 41, is a graduate of GRIT Yale Street who came into the program in 2021 to treat a fentanyl and benzodiazepines addiction. Before entering Yale Street, Misael was repeatedly in and out of halfway houses over 12 years. Eventually, Misael sought help and entered a Transition Support Services program where his case manager told him about MHA’s new GRIT Yale Street program that is specifically for the LGBTQIA+ community. When his case manager explained the program, Misael was immediately interested.

When Misael first entered the program, he said that one of his biggest challenges was adapting to the new environment. “At first, it was an adjustment not having the complete freedom to do whatever I wanted initially. But I knew that if I committed myself to the program and worked on bettering myself, it would pay off in the long run and that I would eventually earn the trust of the staff.” During his time in the program, not only did he learn how to cope with his substance use and mental health, but he also became more educated on what it means to be part of the LGBTQIA+ community. “Being a gay man didn’t mean I knew all about the LGBTQIA+ culture. There were some things that I didn’t know about or wasn’t aware of. Things have changed a lot since I was a teenager.”

Misael contributes much of his success to the relationships he developed with the staff. “I had amazing recovery specialists, clinicians and directors who all helped me in different ways. They all supported my growth and allowed me to be myself and openly express my emotions. They helped me realize that I was not defined by my past.” Misael appreciated the staff’s flexibility, allowing him to progress through the program at his own pace. He said his time in the program helped him regain his feeling of self-worth and freedom. “I am grateful to all of the people I met at MHA and the Yale Street program. All of your support means a lot to me.”

Since graduating from the Yale Street program last year, Misael has been living independently and works as an intake coordinator at one of Gándara Center’s mental health and substance-use outpatient clinics. Misael is entirely off methadone and is expecting to obtain his license in Alcohol and Drug Counseling II (LADCII), which he started when he was in the Yale Street program. He also plans to attend college to obtain his bachelor’s degree in human service and criminal justice.

With June being Pride Month, Misael said, “Pride Month for me is a month for the commemoration of our predecessors who fought, struggled, and sometimes lost their lives for us to have the freedoms that we have today. To remind the world that we exist and are not going anywhere anytime soon.”

MHA’s GRIT Yale Street residential program is in a beautiful 16-bed Tudor-style home in Holyoke, Massachusetts. The program houses individuals who identify as LGBTQIA+, are in early recovery from substance use, and have a mental health diagnosis.

If you or someone you know needs substance use and/or mental health assistance, please call 844-MHA-WELL. To learn more about GRIT and its Yale Street program, please visit www.mhainc.org/grit .

Drew, You Matter!

Mon, 07 Aug 2023 19:31:17 GMT

MHA’s “You Matter” Award recognizes employees and community members who have significantly impacted those around them and are committed to making a difference in the lives of others.

In partnership with Pioneer Valley Financial Group, we presented Drew Kott with the “You Matter” Award. Since joining MHA in 2022 as an employment specialist for our Division of Recovery and Housing (DRH), Drew has been a significant contributor to the growth and impact of the division by finding employment for over 30 individuals. Drew works with individuals in recovery from substance use with mental health conditions who need support obtaining and maintaining employment.

Christine Palmieri, Senior Vice President, Division of Recovery & Housing, nominated Drew Kott for the You Matter award and said, “For me, Drew’s most important contribution has been helping us to question and challenge what we all believe is possible for people in recovery. Everyone is capable of working. Everyone has something to offer our community. And the profound impact, not of only of increased income, but more importantly, of the shift in identity away from “addict” and “patient” to “employee” or “carpenter” or “salesperson” or “clerk” is, in many cases the catalyst for sustained recovery. Thank you, Drew, for helping all of us and everyone we serve raise the bar in what we know is possible!”

From all of us at MHA, thank you, and congratulations, Drew!

Disability Pride Month: Joan and George

Sat, 01 Jul 2023 08:59:21 GMT

Joan Kelvey and George Gagnon have been together since they first met in the 1970s when they both lived at Belchertown State School. Once they left, they continued to stay in touch, despite each living in different residential programs. They discussed moving in with each other, and with some coordination; they found themselves living in side-by-side apartments. Their landlord recognized their special friendship and agreed to add a door between the apartments, like adjoining rooms in a hotel, so that they could move easily between their separate units. Soon after, Joan and George held a formal commitment ceremony organized by The Knights of Columbus and local church members to commemorate the day. For many years this was a perfect solution.

However, advancing age and health problems made it no longer possible for Joan and George to live independently. The Department of Developmental Services (DDS) began looking for solutions. MHA’s Megan Therrien met Joan and George in 2014 when she was assigned to provide outreach support to each of them. When she first met them, there was an instant connection. Megan assisted the couple by taking them to the store, doctor’s appointments and social events. She helped them manage their money, pay their bills, and stay organized. Over the years, Megan had grown close with the couple. They were there with Megan when she was pregnant with her son, Ben, and have become his surrogate grandparents. It wasn’t long until Megan wondered if there was a more permanent solution for Joan and George.

Megan realized a fundamental part of meeting their needs was for Joan and George to be together. Megan enjoyed her regular interactions with the couple, but she wondered whether she could provide the right opportunity. She approached MHA and asked to explore the possibility of becoming a Shared Living provider. MHA’s Shared Living program carefully matches persons with developmental disabilities to individuals and families who have room in their warm and welcoming homes to provide stability and a long-term solution. “People who are cared for by DDS, there is a lot of come and go in their lives. They may have the same staff for only one, two or even five years, but then leave for other opportunities, and then the person has to adjust to a whole new group. But for them [Joan and George] to be part of Shared Living, it would provide them with more stability and a long-term plan.”

Megan had a strong case as a suitable Shared Living provider with her background in outreach support and invaluable experience as a mother of Ben. Megan knew she was ready for this life-altering change. After careful evaluation and approval from Joan and George, Megan was approved.

The newly formed family’s story took a deeper turn when Joan and George asked if they could live in the same room together as a couple. As it turned out, a house in their same neighborhood was being renovated by the landlord who owned Joan and George’s individual apartments (and installed that adjoining door). The 3-bedroom house had plenty of space for Megan, Ben, Joan and George to share, and they would soon move into the home. Now they have their own room and live like a married couple.

With the assistance of Megan, Joan and George live normal lives and get around pretty regularly. They go on beach trips as a family, eat at restaurants and dance together at home. “I love the moments when they start dancing, especially if I can get George to dance who is shy. But when he does, he starts moving around and pointing his index fingers up in the air. They love dancing to oldies, but Joanie will dance to anything; she is a musical creature.”

George regularly visits Nick’s Barber Shop in Chicopee as he’s done for decades. Every day, he walks over to the barbershop to get Joan lollipops, talk to the owner and maybe grab a haircut when he wants to take Joan out for a date night. Being in close proximity to the barbershop he grew up with and making regular visits has helped make George’s Shared Living transition process easier.

The loving, decades-long friendship between Joan and George is stronger than ever, and it continues to grow because Megan found a way for them to stay together in a family environment. Megan feels blessed that Joan and George are in her life and admires their relationship. “They are a special couple. They have such a deep connection and they accept each other for who they are. Their love and support for one another is unique. They are the most gentle and kind people; when you meet them they accept you like family. They’ve helped me figure out what is really important and to enjoy the little things in life.”

Megan’s mother, Tracy Flynn, who is also MHA’s Shared Living Director, said the couple’s relationship “displays the true meaning of partnership and unconditional love. They support each other without effort. They can sit in silence and be comfortable with that, and they can sing and dance for hours together, but whatever they are doing, they are happy just being with each other. The love they have for each other is immeasurable.”

Megan loves being a Shared Living provider for Joan and George and wants others to consider becoming a provider. Megan advises those interested in becoming Shared Living providers to remember that they are welcoming them into their lives. “It is not just a job; you are bringing this person into your life and giving them the life and care they deserve. It takes a little time to get used to this lifestyle. There needs to be a mutual understanding and commitment to each other.”

Shared Living is an alternative to a 24-hour group home for adults receiving services through the Massachusetts Department of Developmental Services (DDS). Shared Living providers welcome an individual into their stable and caring home environment while providing an appropriate level of care and receiving a tax-free income. Providers include single parents, retirees, widows/widowers – anyone with room in their heart and home to share all that life has to offer. In many cases, the individual supported through Shared Living becomes a permanent addition to a family. In other cases, where the individual has a goal to live independently, the provider may serve as a roommate and role model to help them learn the skills needed for independent living.

Celebrating Pride Month with Lauren Guild

Fri, 02 Jun 2023 00:10:05 GMT

This week we would like to share the story of Lauren Guild. Lauren, 64, came into the GRIT Yale Street program in late 2021 after struggling with alcohol addiction. After coming out as transgender late in her life, Lauren dealt with discrimination and constant harassment. The abuse escalated to a point that Lauren could barely function and turned to alcohol to help cope with the emotional pain and trauma. “When I came out as transgender, it changed my relationships with those I knew. Some were pretty relentless and made unfortunate comments and slurs. It got to the point where it was difficult to cope with that atmosphere. I relapsed several times. Then one day, I decided to throw clothes into a laundry basket and go to a detox center. I went to several other places to get help, but then I heard about GRIT Yale Street and asked to be put on the waiting list.”

When Lauren first entered the program, she said some of the early challenges she faced were managing her emotions and working through the emotional trauma. “It was challenging working on my mental health. I had to be willing to seek counseling to establish a support system. But one of the bigger challenges was rebuilding my self-worth so I could start believing in myself and that I deserved it as much as anybody in this world. Even at my age, it’s never too early to start over and live a happy life.”

Unlike other programs she has been in, Lauren appreciates GRIT Yale Street’s “non-cookie cutter approach,” which has helped make her recovery process meaningful. “I have been to other places, and everything felt like a handout. It’s like they hand you a piece of paper and say, ‘Fill this out, or what face are you today?’ Here, the staff cares about you, and the treatments are individualized. You go at your own pace. It’s not like ‘onto the next.’ ”

During her time in the program, Lauren has made significant progress. She has learned not to be defined by her past and has become more comfortable with her identity. Lauren says she “feels happier” and has learned to establish better boundaries with those around her. “The GRIT-Yale House has been a life-changing experience for me. I have gone from an empty vessel to someone that actually believes in herself. I’m not perfect, but it is progress. I’ve learned to take my time and allow myself to evolve.”

Lauren has developed excellent relationships with all the staff, and they’ve been an integral part of her success in the program. She said she can connect with the staff because many are part of the LGBTQIA+ community. “They’ve been through the same thing. Some of them had their own addictions and their own problems. They understand the issues and can relate to you. They use their experience and knowledge to help others.”

Lauren has also become good friends with fellow program participant Andy Deese, whom MHA featured in a previous story. Lauren says she looks up to Andy and considers him a close friend. Andy and Lauren have become a source of encouragement and support for each other. “Lauren is a great friend. She will pull me aside and talk with me when I don’t want to go to a group session or there is something that is on my mind,” Andy said.

After a year and a half in the program, Lauren is set to graduate at the end of June, where she will transition into her own apartment. This will be her first time living in an apartment alone in over 20 years.

Despite graduating from the program, Lauren says she still wants to continue the relationships she has made. “I finally broke the cycle, but I want to be closely connected to this place. I still want to be able to drop by and say hello and keep up with the program. I want to give back. I want to stay active and continue the work I’ve made with my recovery coach, who is also a friend.”

Lauren is thankful for her time in the program and offered advice to anyone entering GRIT Yale Street. “Out of all the places I’ve been to over the years, this program has been the most comprehensive and most helpful. I am so grateful. I want to say thank you to the staff for helping me get my life back. To my fellow peers, I didn’t think I could do it when I first got here, but now I can’t imagine where I would be without the program. To all the new people entering the program, you can do it, just give this program a chance and let the process work because you are just as capable as me to succeed in the program.”

If you or someone you know needs substance use and/or mental health assistance, please call 844-MHA-WELL. To learn more about GRIT and its Yale Street program, please visit www.mhainc.org/grit .

Celebrating Disability Pride Month w/ Luisa Rosado

Mon, 01 May 2023 19:59:08 GMT

The month of July is Disability Pride Awareness Month. The month honors the enactment of the Americans with Disabilities Act (ADA) on July 26 ^th , 1990, which prohibits discrimination against people with disabilities in all aspects of life. This month aims to celebrate disabled persons embracing their disabilities as part of who they are and rejecting shame and internalized ableism. It is also a time of advocacy and unity amongst the disabled community to amplify their voices and be heard.

Throughout the month, we will share the stories of program participants from our New Way and Shared Living divisions whose stories continue to inspire us every day. This week, we would like to introduce Luisa Rosado.

Luisa, 52, has been a member of our New Way Service’s Resource Center since 2018. In 2017, while working as a dispatcher, Luisa suddenly couldn’t remember how to do her job. Tasks that were once easy for her became difficult. She then noticed that she was having trouble speaking and moving. “I looked in the mirror, and I noticed my face was melting down from one side.” Luisa couldn’t understand what was happening to her. Soon after, she suffered a couple of seizures at work, eventually forcing her to retire. It wasn’t until later that she was told she had a stroke. “When they told me this, I was scared for my life.”

To help with her recovery, Luisa came to our New Way Service’s Resource Center. When Luisa first arrived at The Resource Center, she had to re-learn how to move, talk and identify things she saw around her. “I would see a picture and knew what it was but didn’t know how to say it. It was hard to put the two things together in my brain. I still struggle with that today. There are so many things I wanted to tell you, but it’s just so hard to say them.”

Today, Luisa is making a tremendous recovery. She is an active member of The Resource Center and uses her warm and bubbly personality to help uplift other members in the program. “My favorite part about coming to The [Resource] Center is seeing my friends. I love to make them happy. When they feel sad, I love to cheer them up by putting music on the speaker and making them laugh.” Luisa spends several days a week in the program and enjoys every minute of it. To her, being at The Resource Center helps her mental health and her recovery. “At The [Resource] Center, we have people moving and dancing. We plant, paint, sing and have parties. This is what we need; we need fun. This is what helps us recover.”

Luisa not only brings her infectious personality into the program, but she also shares her passion for nail painting, a passion that has turned into a business. Once a week at The Resource Center, she paints other participants’ nails. “I started three nail salons and have been doing this for 35 years. I love painting the nails of the friends that I’ve made here. They love when I paint their nails. They are always so happy and walk away with a smile from ear to ear. While I paint their nails, we drink coffee, talk and enjoy each other’s company. Painting people’s nails [at The Resource Center] is my contribution to the program.”

Also, in her spare time, Luisa enjoys painting rocks of popular characters such as SpongeBob and Tweety Bird. She has this unique talent of being able to paint a character or animal based on the rock’s shape. “I also color rocks for fun. I have been doing this since I was a child. But now, as an adult, when I see rocks, I see things differently. I don’t see rocks like you see rocks. I see rocks as a world of wonder. You can put anything on a rock. You can share your emotions. You can put things relating to your past, present and future.” Luisa’s art is so good that The Resource Center decided to have her teach a class on rock painting.

Michael Boulay, the program coordinator at The Resource Center, says Luisa brings so much joy into the program and has inspired others in their recovery. “Luisa is a treat to have around. She is so friendly and is always smiling and having fun. She motivates others when they struggle and is always willing to help.”

Luisa strongly encourages others to join The Resource Center program and hopes others take advantage of everything it offers as she has. “This is a great program. Anyone who wants to come here should take a tour and see how amazing this place is. I know that as soon as they walk in, they will see what we have to offer and immediately feel like they are part of a family. I am stuck in this body, but I want to be free. I feel free when I am here. I don’t feel like I am handicapped. I feel like I am normal.”

Luisa said she does not let her disability define her and is hopeful she will continue progressing in the program and make a full recovery. “I love who I am. I love my chair, my sunflowers, my kids and my puppy. Someday I will walk again.”

MHA is a proud supporter and advocate for the disabled community. Through our residential, shared living and day programming, we will continue to be a safe space and leading voice for those who are differently abled.

The Day Program at our Resource Center is part of MHA’s New Way Division for individuals with physical and cognitive impairments resulting from a brain injury acquired after birth from trauma or a medical condition. The Resource Center is designed to help participants improve mental and physical function and interact with peers while engaging in activities they enjoy and often suggest.

For more information on MHA’s Resource Center, call 844-MHA-WELL or visit https://www.mhainc.org/the-resource-center/

Celebrating Pride Month with Andy Deese

Thu, 02 Mar 2023 01:52:46 GMT

June is Pride Month, and all month long, we celebrate the accomplishments and contributions the LGBTQIA+ community has made while helping to raise awareness about the struggles and challenges the LGBTQIA+ community continues to face. MHA’s GRIT Yale Street, residential recovery program is designed to assist those who identify as LGBTQIA+ with a substance use disorder and a co-occurring mental health diagnosis. The program is the first of its kind in Massachusetts, celebrating its second year of programming. This month, MHA will highlight several of our program participants in our Yale Street program.

Andy Deese, 40, whose substance use dates back to when he was 15, struggled from a childhood of abuse, trauma, and poverty. He came out as gay when he was 16 years old, and by his early 20s started abusing alcohol, marijuana, and hallucinogens. By the time Andy was in his 30s, he was addicted to opioids and benzodiazepines after being prescribed pain pills post-surgery. Then in 2018, Andy experienced an unintentional overdose after taking an opioid laced with fentanyl. The overdose forced Andy to seek help for his substance use. “It scared me, but my addiction was more powerful than my fear.”

After going through multiple substance use recovery programs, Andy heard about our GRIT Yale Street program and liked that the program was exclusively for members of the LGBTQIA+ population. Since entering the program in February, Andy has made significant strides in his recovery. Andy has been off opioids for four years and has abstained from all substances over the last seven months. “I found out the root cause of my addiction. I’ve peeled back layers, been seeing a therapist, and getting to the bottom of my mental health issues that I knew I had but didn’t have a name for them. Here in the program, they push you to find yourself and dig up the issues, and figure out how to ‘fix yourself.’ One thing they love saying here is ‘progress, not perfection.’ ”

Andy is happy that he can freely express himself in the program and interact with others in the LGBTQIA+ community. “I enjoy being able to be myself and meet other people, hear their stories, and see their success.” Andy added, “The main thing is that it feels very much like a family here.” Andy said he has grown close with some of his fellow peers and staff members. “You develop bonds with people here, and they know where you’re coming from and what you are saying—they understand. It is a very judgment-free zone.”

Andy is also thankful for the staff in the program. “I wouldn’t be where I am in my recovery and my mental health without the staff. They go above and beyond. My clinicians are great, and they push me in ways that I didn’t think I needed. My care coordinator has opened up so many opportunities for me that I didn’t realize were possible. They feel more like friends than staff members. I am grateful for everything they’ve done, and this is just the beginning of a journey where I know I am going to accomplish so many things.”

Once Andy graduates from the program, he plans to obtain his A.T.R. (Access to Recovery) certification and go back to school to study psychology in hopes of being a recovery counselor. “I want to give back to the community and to the treatment center that helped me so much. In my opinion, people who are in recovery or have been in recovery are the best people to become recovery coach counselors because they have the experience.”

With June being Pride Month, Andy shared his thoughts about what Pride Month means to him. “For me, Pride Month means being unapologetically myself. Appreciating the progress that queer culture has made over the years and seeing what work still needs to be done. It’s great having a month to celebrate what we have, but it is also a time to remember that there is still so much more we need to do.”

MHA’s GRIT Yale Street residential program is in a beautiful 16-bed Tudor-style home in Holyoke, Massachusetts. The program houses individuals who identify as LGBTQIA+ and are in early recovery from substance use and have a mental health diagnosis.

If you or someone you know is in need of assistance for substance use and mental health, please call 844-MHA-WELL. To learn more about GRIT and its Yale Street program, please visit www.mhainc.org/grit .

The Mental Health ABC Act A Positive Step to Improving Access

Thu, 02 Mar 2023 00:38:04 GMT

Unequal access to community-based services for people experiencing a mental health crisis, long waits in emergency departments before an inpatient psychiatric bed is located, better enforcement of mental health parity laws and equitable payment to providers of mental health care have been ongoing issues in the commonwealth.

An Act Addressing Barriers to Care for Mental Health passed by the Massachusetts Legislature and headed to Governor Charlie Baker’s desk is a big step toward breaking down such barriers and creating an integrated pathway that starts at the top to good mental health care and emotional wellness for all.

The 113-page “Mental Health ABC Act” calls for much interagency cooperation among the state’s department of public health, mental health, veterans services and insurance commission among others to ensure its provisions are carried out and monitored.

It calls for insurances to cover a mental health wellness examination, defines varies levels of care being made available or available in the commonwealth for mental health and addresses the issue of prior authorization for acute mental health care.

It directs those under contract to a Medicaid-managed care organization or primary care clinician plan as well as others similarly insured to cover the cost of medically-necessary mental health acute treatment, community-based acute treatment and intensive community-based acute treatment. It says the individual involved “shall not require a preauthorization before obtaining treatment; provided, however, that the facility shall notify the carrier of the admission and the initial treatment plan within 72 hours of admission.”

The act is a very detailed and comprehensive in its approach to providing access to mental and behavioral health services across all populations, from students to first responders to veterans, and oversight at every level to evaluate how effective and well this approach is being implemented and if culturally competent care is being delivered.

Its reach is broad from addressing the needs of prisoners to eliminating stigma around seeking behavioral health treatment to specifics of what insurances need to cover.

It requires the state to create regulations that will require all acute-care hospitals licensed to provide, or arrange for, licensed mental health professionals during all operating hours of an emergency department or a satellite emergency facility “to evaluate and stabilize a person admitted with a mental health presentation” and to refer such person for appropriate treatment or inpatient admission

It also addresses equitable payment for behavioral health services to providers as well as requires detailed reporting of services provided.

It aims to reduce waiting times in ERs and other settings for those in need of inpatient psychiatric services as well those needing a more stepped-down level of care. It calls for the establishment of online portals through which health care providers can access what behavioral health services as well as beds are available in the state for those waiting for such placement from emergency departments and other settings.

It also calls for the establishment of an interagency review team to collaborate on “complex cases where there is a need for urgent action to address the lack of consensus or resolution” in placement of an under-22 individual who is disabled or has special needs.

It establishes an office of behavioral health promotion within the executive office of health and human services whose duties will include assessing the behavioral health needs of veterans, examining “the extent to which municipal and state police, firefighters and public safety personnel seek, receive or are required to participate in behavioral health screening and treatment” and establishing a statewide evidence-based or evidence-informed education and awareness initiative.

The initiative’s duties include identifying best practices for preventing suicide and undertaking other steps such as creating a student stakeholder advisory committee to work in collaboration with the department of elementary and secondary education to develop and implement school-based programs that promote student mental health and wellbeing.

Other issues address changes to the board of registration for social workers, the development of standards to ensure that expulsion and suspension of a child in early education or care are “limited to extraordinary circumstances” and allows the state’s insurance commissioner to impose a penalty to any eligible carrier in violation of state and federal parity laws around substance use and mental health conditions.

It also requires that the state provide benefits on a non-discriminatory basis for children and adolescents under the age of 19, insured through Medicaid, for the diagnosis and treatment of mental, behavioral, emotional or substance use disorders that “substantially interfere with or substantially limit the functioning and social interactions of such a child or adolescent.”

It also provides for mental health screenings for children in foster care.

Some of its provisions have been already underway in Massachusetts, but elements of the legislation provided further clarification of how they will be enacted, possibly funded and who will provide oversight.

This includes the designation of at least one, 988 crisis hot-line center to operate 24/7 to provide crisis intervention services and crisis care coordination to individuals accessing the federally-designated 988 suicide prevention and behavioral health crisis hotline.

It calls for community behavioral health centers that can be part of this care coordination and response as well as community crisis stabilization programs that may provide an alternative to hospitalization by providing very individualized and focused treatment in a more home-like setting.

The act also requires that the school committee and commonwealth charter school board trustees ensure that every school under their jurisdictions have a written emergency response plan to address both medical and behavioral health crises to reduce the “incidence of life-threatening medical emergencies and behavioral health crises and to promote efficient and appropriate responses to such emergencies.”

We applaud the state and the many lawmakers who contributed to the bill’s language for making the mental health care needs of residents throughout the Commonwealth a priority.