Self-Evaluation in Pursuit of Excellence, Quality Outcomes and Impact

CARF International, an independent international nonprofit accrediting body, announced that the Mental Health Association, Inc., has been accredited for a period of three years for twelve programs. Included are MHA’s BestLife Emotional Health and Wellness Center, which provides outpatient behavioral health clinical services to adults, children, families and couples; GRIT, MHA’s residential rehabilitation services program; the Tenancy Preservation Program; Housing First and Department of Mental Health and Department of Children and Families funded residential programs.

CARF accreditation ensures and validates that MHA is meeting internationally accepted standards that emphasize an integrated and individualized approach to services and outcomes; establishes accountability to funding sources and referral agencies; and reassures the community of MHA’s ongoing commitment to self-evaluation in its pursuit of excellence, quality outcomes and positive impact.
“MHA has a fiduciary relationship with our funders and donors, so their confidence in our programs must be both meaningful and measurable,” said Cheryl Fasano, President & CEO of MHA, Inc. “CARF accreditation validates that. When an organization like CARF illuminates every aspect of a program and acknowledges the high standards we consistently achieve in quality and accountability, that speaks volumes about MHA as an organization. More than 60 years ago, our founders established MHA with a profound passion and commitment to improving the lives of those challenged by mental health and developmental disabilities. They would be proud to know how forward-thinking and forward-moving MHA is today.”

CARF International is an independent, nonprofit accrediting body whose mission is to promote the quality, value, and optimal outcomes of services through a consultative accreditation process and continuous improvement services that center on enhancing the lives of the persons served. Founded in 1966 as the Commission on Accreditation of Rehabilitation Facilities, and now known as CARF International, the accrediting body establishes consumer-focused standards to help organizations measure and improve the quality of their programs and services. For more information about the accreditation process, please visit the CARF website at

“MHA received the highest level of CARF accreditation for these programs,” said Fasano. “MHA put itself through a rigorous peer review process and demonstrated to surveyors  our commitment to offering programs and services that are measurable, accountable and of the highest quality. MHA teams worked tirelessly on this process for 18 months. There were countless hours of preparation and personal commitment from every person involved, notably achieved in the midst of a global pandemic. Our teams have set an extraordinary example of commitment and professionalism. I am grateful and extremely proud of the passion MHA people bring to their work every day.”

MHA’s BestLife Emotional Health and Wellness Center partners with adults, children, families, couples impacted by the challenges of long-term or temporary mental health, substance use and/or co-occurring concerns. Evidence-based services are provided onsite or in the community by licensed clinicians, master’s-prepared clinicians, and a board certified psychiatrist provides treatment oversight and medication management.

MHA designed its GRIT Residential Rehabilitation Services program, one of 10 receiving accreditation to help those who struggle with addiction and a co-occurring mental health diagnosis. The multidisciplinary team teaches residents how mental health and addiction influence and affect each other. For people ready to do the hard work of recovery, GRIT provides structure and support to build strength and perseverance to continue their journey with confidence.
MHA applies the principles of Housing First through a variety of person-centric, need-specific programs to ensure that all people have access to safe and affordable housing, regardless of their individual challenges.
About MHA:
What We Do
MHA (Mental Health Association) helps people live their best life. We provide access to therapies for emotional health and wellness; services for substance use recovery, developmental disabilities and acquired brain injury; services for housing and residential programming, and more. With respect, integrity and compassion, MHA provides each individual served with person-driven programming to foster independence, community engagement, wellness and recovery.
Why We Matter
The youth, adults, seniors and families we serve want the same things in life as anyone: to have friends, work, go to school, have meaningful relationships, express themselves (and be heard), and be accepted in their community for who they are. With our help and resources from a caring community, people can live their potential, in their community, every day.

How We Think
Starting in the 1960s, MHA’s groundbreaking efforts and advocacy helped to transition people away from institutional living to a life in our community. This became a model for the deinstitutionalization movement. Today, our leadership continues to advance awareness of mental health conditions and needs at local, regional and national levels. We drive compassionate care for those challenged by mental health, developmental disabilities, substance use, homelessness, acquired brain injury and more.