Our FY25 Impact

MHA By The Numbers

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5202

Total Number of People Supported by MHA Programs

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3700000

Amount of Funds Raised

61

Number of MHA Programs

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40

Number of People Newly Housed

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742

Number of Employees

MHA Highlights

Created a brand-new agency video and commercials to air on local NBC affiliate. These projects garnered 2.2 million impressions, promoting the critical work being done by our dedicated staff.

Increased the number of people receiving services at BestLife, our outpatient behavioral health clinic. This rapid growth has led us to "breaking ground" on a satellite clinic at our administrative campus in Chicopee.

Grew our FY25 budget by 19% over FY24.

Opened several new residential programs across every line of service, meeting the needs of individuals with a mental health diagnosis, substance use disorder, intellectual and developmental disabilities, and acquired brain injury.

Partnered with our long-time supporter, Springfield Pharmacy, to bring MHA's first pharmacy to our administrative campus.

Voted Best Nonprofit and Best Place to Work for eight consecutive years by MassLive and The Republican. We thank our community of supporters for their support of our mission.

Some may refer to him as Elvis, but to many, he is affectionately known as Mike “The Music Man”, a nickname that has accompanied him for over 40 years. Mike, a resident of a program within the division of Integration & Community Living (ICL), has been an entertainer since childhood. Growing up in East Springfield in a musical family, his cousin Jimmy is a professional musician, and Mike's father introduced him to music, teaching him how to play the accordion.


Mike’s passion for music is well-recognized by others at MHA. While his first instrument was the accordion, his favorites are the drums and the double keyboard organ, which he taught himself to play. As a big Elvis Presley fan, Mike performed as the legend in last year’s Talent Show, winning a trophy for his performance. “I love performing in front of everyone,” he said,

expressing his enthusiasm.


When Mike isn’t entertaining a crowd, he usually spends his days either reading in the living room or working in his "workshop" in the basement, where he develops his skills and works on his next composition. Fred Destromp, Director of ICL Residential Services, has known Mike since he first arrived at MHA in 2019 and believes that Mike has found peace here. “He’s enjoying his retirement, his twilight years. The time he spends in his “workshop” is like someone who goes golfing every day. It’s what he loves.”


Mike’s charming personality fosters strong bonds with everyone he meets. During his time with MHA, Mike has built meaningful relationships with housemates and staff. Although friendships have developed in a short time, it is evident that Mike and his program staff share a special bond and a relationship they all hold close to their hearts.


"I care for Mike. I want to see his smile. Every week, we go out for breakfast and take trips to the library. It’s important to do your best to understand and get to know the person you care for. When I come here, I am greeted with so much love.”  - Program Staff Member


Mike's uplifting personality and showman attitude make him truly special. Everyone knows him, and he expresses himself through his music. Mike loves his home and cherishes the people who are close to him.


"I love living here; I wouldn't change a thing," - Mike, The Music Man

What We Do

MHA helps people live their best life. We provide access to therapies for emotional health and wellness; services for substance use recovery, developmental disabilities and acquired brain injury; services for housing and residential programming, and more.

Our Core Values

A diagram of respect , integrity , and compassion.
best place to work and best non-profit

Our Divisions

Working from strength-based residential, outreach, and shared living models, MHA partners with those we serve to help them lead meaningful and productive lives in their community.

After a brain injury, MHA helps people move forward in their life—in a New Way. We transition individuals out of nursing homes and into purpose-designed residences, applying adaptive accommodations and advanced technologies along with personal care. 

The BestLife Emotional Health and Wellness Center partners with adults, children, families, and couples impacted by the challenges of long-term or temporary mental health, substance use, and/or co-occurring concerns.

MHA applies the principles of Housing First to address homelessness and ensure that all people have access to safe and affordable housing. We also provide safe and homelike environments where those who have both a substance use disorder and a mental health diagnosis benefit from supportive, structured, and developmentally appropriate care.

Who We Are

Senior Leadership Team

Board of Directors

Nancy Mirkin, Chair

Donna-Rae Kenneally, Vice Chair

Joseph Lepper, Treasurer

Dee Cady, Clerk

Maureen Babineau, Director

Denise Cogman, Director

Jacqueline Johnson, Director

Neal Lakritz, Director




Darlene Libiszewski, Director

Earl Miller, Director

Janette Vigo, Director


MHA IN THE NEWS

Headshots of six women from MHA organization, with names and titles.
By Aubrey Vargas September 26, 2025
Chicopee, MA — The Mental Health Association, Inc. (MHA) is pleased to announce the promotion of six key leaders within the organization, aimed at further enhancing its commitment to providing high-quality health services. Sarah Smith has been promoted to Chief Financial Officer, Christine Palmieri to Chief Operating Officer, Amy Conklin to Vice President of Recovery Services, Olivia Bernstein to Vice President of Supportive Housing Services, Sara Kyser to Vice President of Quality and Professional Development, and Ebonie Bethea to Vice President of New Way Services. Each of these dynamic leaders brings a wealth of experience and a proven track record of success in their respective areas. Sarah Smith, formerly Vice President of Fiscal, will now oversee MHA’s financial operations, ensuring fiscal responsibility and strategic growth. Christine Palmieri, who previously served as Senior Vice President of the Division of Recovery and Housing, will lead the organization in streamlining operations while enhancing the quality of care provided to clients. Amy Conklin, transitioning from her role as Senior Director of Residential Recovery Services, will focus on advancing MHA’s recovery programs, fostering a supportive environment for individuals on their journey to wellness. Olivia Bernstein, who previously held the position of Senior Director of Supportive Housing, will continue to expand housing services that play a critical role in the recovery process. Sara Kyser, who previously served as Vice President of New Way Services and Professional Development will now oversee MHA’s Quality Department, bringing with her decades of experience in program leadership, licensing, compliance, and policy development across multiple contracts. Ebonie Bethea previously served as Senior Director for Residential Services of MHA’s New Way Division and will now lead the strategic vision for all acquired brain injury programming as Vice President of New Way Services. “We are thrilled to promote such talented individuals who are deeply committed to our mission,” said Cheryl Fasano, President & CEO of MHA. “These roles will help us scale our operations and streamline processes. MHA remains dedicated to improving the lives of those affected by mental health challenges and is excited to embark on this new chapter of growth and innovation." For more information about MHA and its services, please visit www.mhainc.org or contact Jennifer Ducharme, Vice President of Development & Community Relations at jducharme@mhainc.org or (413)233-5343. MHA (Mental Health Association) helps people live their best life. MHA provides access to therapies for emotional health and wellness; services for substance use recovery, developmental disabilities and acquired brain injury; services for housing and residential programming, and more. With respect, integrity, and compassion, MHA provides each individual served through person-driven programming to foster independence, community engagement, wellness, and recovery. To learn more, visit www.mhainc.org.
Springfield Pharmacy owners Alex Wu and Tobias Billups
By John Collins March 26, 2025
MHA is pleased to announce Springfield Pharmacy as the 27th Annual Wellness Classic Exclusive Fairway Sponsor.
The Resource Center Open House-April 8th from 1-3 pm at 47 Capital Drive, West Springfield.
By John Collins March 18, 2025
MHA's Vice President of New Way Services & Professional Development, Sara Kyser, sat down with Mass Appeal's Co-host Patrick Berry to discuss MHA's Acquired Brain Injury (ABI) program, The Resource Center (TRC), and its upcoming open house. MHA is actively seeking referrals for The Resource Center. If you or somebody you know is interested in learning more, TRC will be hosting an open house on April 8th from 1:00-3:00 pm at 47 Capital Drive in West Springfield. To learn more, visit www.mhainc.org/resource-center.

what's happening

Winning 8 Is Great!

Winning 8 Is Great!

Thank you for voting MHA as the "Best Nonprofit" and "Best Place to Work" for the 8th year in a row!
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Introducing Gravity Hill!

MHA's Sober Homes program
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